dingo 1,265 Posted March 29, 2020 Hi, I bought a new smartphone recently and need to change my password. The issue is that I don't remember my old one and don't have access to my registered email address either. Right now my only way to log in and post is through my old phone where the browser keeps me logged in to the forum. I've tried to message Exil but haven't received a response in 6 days. Should I wait longer or is there anyone else who can help me? Many thanks ahead. Share this post Link to post Share on other sites
sumojoann 1,265 Posted March 29, 2020 I'm not going to be of much help (sorry) but one of the other admins would probably be able to help you or if not, they could possibly reach Exil & ask for his help. How did you try to contact Exil? If you haven't already done this, I would suggest scrolling down to the bottom of the screen where it says "Contact Us" and send a message that way. Good luck! Share this post Link to post Share on other sites
sumojoann 1,265 Posted March 29, 2020 (edited) I checked Exil's Profile page & it shows the last time he visited Sumo Forum was April 4, 2017. That can't be right because he posted in the Games section on March 7. Edited March 29, 2020 by sumojoann Share this post Link to post Share on other sites
Asashosakari 19,403 Posted March 29, 2020 Doesn't your old phone's browser have some sort of section in its settings where all stored passwords can be looked up? Share this post Link to post Share on other sites
Jakusotsu 5,981 Posted March 29, 2020 How about accessing "Account Settings" (upper right drop down) from your old phone and change your email address there? Share this post Link to post Share on other sites
dingo 1,265 Posted April 4, 2020 On 29/03/2020 at 12:12, Asashosakari said: Doesn't your old phone's browser have some sort of section in its settings where all stored passwords can be looked up? Brilliant! Found it there, thanks. Share this post Link to post Share on other sites
